Exclusive Service
Absentee Home Watch Program
Our Approach
Are you concerned with finding a reliable, trustworthy service that is accountable and affordable to watch over your real estate investment while you’re away? Look no further Home Makeover Professionals have been in the Valley for over 25 years satisfying hundreds of customers, many of who are still with us today.
Why you shouldn’t leave your home unattended:
- Major Appliance Failure
- Water Damage Leads to Mold Growth
- Vandalism and Burglary
- Weather issues, remember Monsoon Season typically starts June and goes into September
Home Owners
Home Makeover Professionals provides timely, thorough, detailed & documented home watch visits that enable the seasonal residents to have peace of mind while they are away. We also provide a comprehensive list of concierge services that cater to a variety of needs. Lastly, we have an extensive list of trusted service providers should an emergency or urgent need arise. At Home Makeover Professionals, we inspect your home regularly and make sure that each area of your home is functioning as it should. We check for any potential issues such as leaks, mold, or roof damage so they can be repaired before any additional damage occurs.
Trained Professionals
Our trained professional will inspect your home with an interior and exterior checklist. As we inspect your home, we may find repairs that need a quick fix or a licensed professional. If we can’t fix it with our team, trust HMPros to find a professional for you. We are licensed, bonded, and insured, and we only use repair specialists with the same qualifications.
Communications
Peace of Mind Experts – Home Makeover Professionals know that performing the services is not enough. Communication is vital to giving you the peace of mind and satisfaction that your property is being cared for. Issues found will be emailed, or significant issues you will receive a phone call. This allows you to make quick decisions for securing your home. When problems are found, we provide a written report that can be used for insurance purposes. We take pictures of all problems we find no matter how small of an issue and determine the actions needed. Additional pictures will be taken and emailed for your review when repairs are completed. Quick actions will protect your assets.
HMPros “37-Point of Service” Inspection Package includes the following:
Interior Inspection Checklist
- Confirm all doors and windows to ensure all are locked and secure
- Assure security system is functioning properly
- Visual inspection of interior walls, ceiling, and floors
- Inspect for leaks, water damage, and mold
- Inspect for indications of bugs & rodents
- Run all faucets to prevent seals from drying out, also ensure drain traps are filled eliminating sewage odors, and inspect for leaks by hand
- Flush all toilets to prevent seals from drying out, also ensure drain traps are filled eliminating sewage odors, and inspect for leaks by hand
- Run garbage disposal to prevent seals from drying out
- Run dishwasher and washer every other visit to prevent seals from drying out
- Run reverse osmosis system
- Confirm that refrigerator and freezer are functioning properly.
- Ensure soft water system is functioning and salt in the reservoir
- Check hot water heater for temp and leaks
- Check HVAC: thermostats, air-handlers, compressors, make seasonal adjustments as needed
- Check air filters and change when needed.
- Alternate (open/shut) position of window treatments
- Random light setting adjustments
- Check smoke detectors and replace owner supplied batteries as needed
- Water indoor plants
- Start golf cart and automobiles to help keep batteries charged and engines running smoothly
- We provide a visible presence that may deter thieves, vandals, and squatters
Exterior Inspection Checklist
- Inspect the perimeter of the home
- Ensure all yard and pool/spa services are maintained
- Check for visible signs of forced entry of windows/doors
- Check for signs of vandalism or trespassing
- Check for property damage including storm damage
- Check for rodent/insect infestation
- Check that maintenance services are properly performed
- Remove large debris from the yard
- Ensure that landscape lighting and exterior coach lights are operational.
- Inspect for proper water flow at condensation lines from the HVAC system
- Check for visible irrigation leaks, distressed plants, and weeds
- Check that the irrigation timer has power.
- Bring in mail, newspapers, and fliers accumulating on the driveway or at the front door
- Sweep up in front of the entryway
- Ensure all HOA requirements are being met
- Any additional needs exclusive to your home
Please keep in mind not all homes and condos are the same and for that reason, you can always add your special requirements to the inspection list.
When Problems Occur We Handle It!
You can count on HMPros to handle your property and home issues. We notify you of any problems and make recommendations to correct them. We will organize the necessary service, meet with the repair person and admit them into your home. We will stay until the repair person has completed his/her work, set alarms, and lock up following their departure. We can also send digital photos of problems or completed repairs by email. The property owner is the person who decides what exact repair is to be done and how much money is to be spent. The homeowner has full control and the final say, regarding the satisfaction or outcome of work completed. HMPros will carry out your specific wishes. We become your eyes, ears, and voice when you can not be here to manage your home details.
How Is A Crisis Situation Handled?
When a crisis occurs (and they do!) you will be glad it isn’t your neighbor watching over your home! You will have peace of mind because you have Home Makeover Professionals in place to handle these upsetting events.
A crisis is handled on the spot. There may not be time to call the homeowner to get pre-approval for expenditures in this case. The main concern in a crisis is to get the situation under control as fast as possible. You will be called as soon as it is feasible. Many times a homeowner can not be reached immediately and the situation can not wait. We have saved further destruction of homes by fast action. Your crisis may need an immediate plumber, electrician, sewer technician or handyman before we can locate you. We completely handle any crisis. This is one of the qualities you will want from a home watch service like ours. When hiring an “absentee home watcher” always ask yourself whether the company/person you are hiring can efficiently handle emergency situations? This is what separates a professional service from the local person who “watches homes on the side.” We focus solely on our business and we have the highest reputation to prove it!
Guaranteed to Satisfy
Home Makeover Professionals can deliver the highest standards of reliability and service available in the industry. HMPros is 100% committed to providing you with the absolute highest quality of personal service. Our mission is nothing less than your total satisfaction. If, for any reason, you are unhappy with any part of our service, professionalism, skill level, or attentiveness to your needs, we want to hear from you. We are committed to making adjustments and changes that may be necessary to continue to deliver exceptional service to all our clients now and in the future. Anything less than a pleased client is non-acceptable to Home Management Professionals.